My system has stopped reporting.
- For AC-powered units: please check the power connection.
- For battery-powered units: please check the battery voltage.
- For solar-powered units: please check the solar panel for obstructions.
My system is reporting negative values.
Your system is either experiencing a calibration error or the sensor has stopped functioning.
Please contact technical support at (316) 267-2807.
My system is reporting a status of “inaccessible.”
Your system is reporting levels that we have set as incapable of being accessed such as a spigot three inches up on a tank making the bottom inaccessible by traditional means. If this is incorrect, please contact technical support at (316) 267-2807.